Return Policy
General Guidelines
We, at Bella2Bello, prioritize the satisfaction of our customers. If you're not completely satisfied with your purchase, we're here to help. Please review our return policy below before initiating any return.
Eligibility for Returns
- Condition of Product: The product must be in its original package, unused, and in perfect condition, free from any signs of wear, damage, or alteration.
- Return Window: All returns must be initiated within 30 days from the date of purchase.
- Exceptions: Any product that doesn't meet the above criteria will not be eligible for a return.
Restocking Fee
Please note that a 15% restocking fee will be deducted from your refund for all returned items.
How to Return a Product
- Initiation: Contact our customer service team via the "Contact Us" page on our website. Provide your order number and reason for the return.
- Instructions: Once your return is approved, you will receive detailed instructions on how to ship the product back to us.
- Packing: Ensure that the item is packaged securely in its original packaging to prevent any damage during transit.
Refunds
- Once we receive your item, we will inspect it to ensure it meets the return criteria.
- If your return is approved, we will initiate a refund, minus the 15% restocking fee, to your original method of payment.
- Please allow up to 7 business days for the credit to appear on your statement.
Exchanges
At this time, we only process returns and do not offer exchanges. If you require a different item,please place a new order on our website.
Questions or Concerns
If you have any questions regarding our return policy, or if there are any issues with your order, please contact our customer support team for prompt assistance, support@bella2bello.com
Thank you for choosing Bella2Bello. We value your business and are committed to ensuring your shopping experience is seamless and satisfactory